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Frequently Asked Questions |
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- What are your shoes made from?
- I see you have largest collection of dance shoes and dance wear, do you have them in stock? How soon I will get the shoes after I ordered them?
- Do you guarantee for order arriving time?
- What are your shoes made from?
Similar with most top name brands in the world now, our products are designed and developed in North America and European but made in China within our own professional dance shoes and dancewear manufacture with selected top quality workmanship, materials and quality controls.
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- I see you have largest collection of dance shoes and dance wear, do you have them in stock? How soon I will get the shoes after I ordered them?
Most of our products are make to order, we don't have them in-stock normally, that's why we can custom-made different styles, materials and shoes heels combination according to clients request. Our goal is to make our products luxury designer dance shoes and dancewear lines in the world! It normally take about 7-15 days for us to make clients retail orders and take another 7-20 days for delivery by EMS. During some hot sale season like Christmas season, it takes longer time for production and delivery, so please plan ahead for your order during these hot seasons.
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- Do you guarantee for order arriving time?
We can't gurantee the delivery time since there's many factors, we ship out shoes from our factory within 7-15 days, then shipping time will depend on express shipping company to different countries, it takes another 7 - 15 days for shipping. 95% of our retail orders won't be examined by custom, but some of our clients als experienced custome checks which cause delivery delays, but this we can't control. We will send shipping tracking numbers to clients once it was shipped, and clients will take care of their pickups same as other internet orders.
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